The Penina Trust provides and administers support and assistance to the people of South Auckland, specifically in the areas of social housing, transitional housing, mental health, addiction and wellbeing.
Here are some commonly asked questions about our programmes and services.
Cultural Support Service: Please send your referral to [email protected]
Youth Community Living Service: Please send your referral to [email protected]
Adult Community Living Service: Please send your referral to [email protected]
Awhi Ora Primary Mental Health: Please send your referral to [email protected]
Note that this service only accepts referrals from primary mental health clinicians
Family Support: Please send your referral to [email protected]
Note this service is open referrals
Send an email to [email protected]
or
Phone (09) 269 7989 and select option 1 (Mental Health Services), then option 3 to be transferred to AOD services.
In your Welcome to Penina pack, you will find the phone number of your support worker.
They are contactable 8:30am-5:00pm Monday to Friday.
You can always ask your support worker for their work phone number or email if you have lost it.
You can also call our office on 09 269 7989 and select option 1 to be directed to a MH&A team member.
Visit your nearest Work and Income (WINZ) office and talk to one of the team there, as all of our tenants come through WINZ referrals.
A Case Manager will then contact us to book an assessment with Penina Trust. Your assessment will then determine whether we will be able to provide social housing to you.
Note: You must already be on the Housing Register to be eligible for social housing.
Visit your nearest Work and Income (WINZ) office and talk to one of the team there, as all of our tenants come through WINZ referrals.
A Case Manager will then contact us to book an assessment with Penina Trust. Your assessment will then determine whether we will be able to provide transitional housing to you.
TRANSITIONAL HOUSING
“Transitional housing provides warm, dry, short-term accommodation housing for people and families who don’t have anywhere to live.
It includes support services to help people secure a longer-term home and get back on their feet so that they’re in a stronger position to stay housed.”
– Ministry of Housing and Urban Development
SOCIAL HOUSING
“If you can’t afford a private rental, you may be able to live in a public (social) house where the Government pays part of the rent. These are houses that are rented out by Kāinga Ora (used to be Housing New Zealand) and other Community Housing Providers.
You need to meet certain criteria to qualify for public housing. If you apply, you may have to wait for a while until a suitable property becomes available.”
– WINZ
> Click here to find out if you are eligible for social/public housing
Your case worker at WINZ will let you know the outcome of your assessment.
If you have not heard back in a reasonable amount of time (approx. 3-5 days), please contact your WINZ office.
Please phone the site in which you are attending to let the team know:
- Redoubt Road, Manukau
09 600 2162 - Hutton Street, Otahuhu
09 600 2920 - Great South Road, Papakura
09 957 1075
You can call our general office number 09 269 7989 and select option 2
or
For Redoubt, Hutton, and Papakura housing offices, you can call directly:
- Redoubt Road, Manukau
09 600 2162 - Hutton Street, Otahuhu
09 600 2920 - Great South Road, Papakura
09 957 1075